Frequently Asked Questions
Everything you need to know about shopping with Banana Games.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location and customs processing.
How do I process a return or exchange?
We offer a 30-day return policy for all unworn and unwashed items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your clothing items true to size?
Most of our apparel follows standard US sizing. We recommend checking the specific size guide located on each product page to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Banana Games apparel?
To maintain the quality of the fabric and prints, we recommend machine washing cold, inside out, and tumble drying on low heat or hanging to dry.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination.